Author Archives: Michael Brown Training

About Michael Brown Training

I'm a business skills trainer, facilitator and coach. I've been in the business of developing people for 15 years, and I work all around the world working on topics such as Negotiation, Conflict Handling, Sales, Leadership, Consulting and Personal Effectiveness.

Relationship is EVERYTHING!

Interesting article in the Daily Telegraph recently.  An NHS patient survey has revealed the large proportion of patients who complain that doctors do not build an effective relationship with them during a consultation. They don’t look up from the screen … Continue reading

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Posted in Communication, Conflict, Personal Development | Tagged , , , , , , , , , , | 2 Comments

“If you’re going through hell, KEEP GOING” (Churchill)

I’m in Sydney, and I’m inspired.  Not by the obvious – the Opera House, the Harbour Bridge, the beaches.  I’m inspired by something altogether more impressive – the attitude of my 21 year old son James.  He is based here, … Continue reading

Posted in Life Skills, Personal Development | Tagged , , , , , , , | 13 Comments

The 5 things you can do with a question, apart from answer it!

This one comes up a lot in Presentation Skills training: “What do I do if I get asked a question and I don’t know the answer?’ People get overly stressed by this, and as a result spend way too much … Continue reading

Posted in Communication, Presentation Skills | Tagged , , , , , , , , , , | 8 Comments

How to deal with an Expert

My clients are clever.  They are successful in business because they know stuff that their own clients don’t.  Not to put too fine a point on it. So they get worried when they bump into someone who they think knows … Continue reading

Posted in Communication, Consultants Training, Leadership Skills, Personal Development, Presentation Skills | Tagged , , , , , , , , , , , , , , , | 2 Comments

For heaven’s sake, SLOW DOWN!

“What the human being is best at doing is interpreting all new information so that their prior conclusions remain intact.”  Wise words this week from Warren Buffet – a man whose willingness not to jump to the prior conclusions of … Continue reading

Posted in Life Skills, Personal Development | Tagged , , , , , , , , , | 8 Comments

Our new dog, so far without a name.

“That didn’t take you long,” said someone to my wife when she told them we have just become parents again.  She’s right:  two months ago we lost our beloved Rufus to anaemia, and it knocked both Charlotte and I sideways. … Continue reading

Posted in Change | Tagged , , , , | 18 Comments