Monthly Archives: April 2013

How to deal with an Expert

My clients are clever.  They are successful in business because they know stuff that their own clients don’t.  Not to put too fine a point on it. So they get worried when they bump into someone who they think knows … Continue reading

Posted in Communication, Consultants Training, Leadership Skills, Personal Development, Presentation Skills | Tagged , , , , , , , , , , , , , , , | 2 Comments

For heaven’s sake, SLOW DOWN!

“What the human being is best at doing is interpreting all new information so that their prior conclusions remain intact.”  Wise words this week from Warren Buffet – a man whose willingness not to jump to the prior conclusions of … Continue reading

Posted in Life Skills, Personal Development | Tagged , , , , , , , , , | 8 Comments

Our new dog, so far without a name.

“That didn’t take you long,” said someone to my wife when she told them we have just become parents again.  She’s right:  two months ago we lost our beloved Rufus to anaemia, and it knocked both Charlotte and I sideways. … Continue reading

Posted in Change | Tagged , , , , | 18 Comments

The “BLURT” approach to dealing with conflict

I’ve got conflict on my mind.  That’ll be because I’ve been training on that topic a fair bit recently (and it’s difficult to switch off from a subject when you’ve been talking about it all day, as my wife and … Continue reading

Posted in Conflict, Life Skills, Personal Development | Tagged , , , , , , , , , , , | 5 Comments