Monthly Archives: February 2014

What are the Top 5 mistakes a salesperson can make?

I’m planning to make a film about Selling.  Not, you’ll be relieved to know, about how TO sell, but the opposite – how NOT to.  Can you imagine how much criticism I’d come in for if I tried to make … Continue reading

Posted in Life Skills, Management Skills, Personal Development | Tagged , , , , , , , , | 11 Comments

“Keep buggering on” (Churchill): a great way to handle a crisis.

On Friday afternoon I had to deal with one of the most challenging moments I can recall.  I think there was learning to be had from it, plus it was one of the funniest experiences I’ve ever had whilst seated … Continue reading

Posted in Life Skills | Tagged , , , , , | 5 Comments

6 ways to repair Trust at work

In the last in her series on Trust, Juliet Daye summarises insights from research conducted by Cass Business School  with CIPD in March 2012.  The report was called ‘Where has all the Trust Gone?’, and is available via the CIPD website … Continue reading

Posted in Communication, Management Skills, Personal Development | Tagged , , , , , , , , , | 4 Comments