Leading through storytelling

I was running a Leadership workshop a couple of weeks ago with a bunch of Innovation leaders in a European Telecoms company.  We were working in their Innovation Centre, a closely guarded environment in the bowels of the building.  It had no windows, black walls,...

How not to give bad news

20 years ago I was working in marketing for a large drinks company.  I worked closely with a marketing agency, and they invited me to an awards dinner in London during which they hoped we would be picking up an award.  It was a black tie affair, and I was looking...