Category Archives: Conflict

Why you and your colleagues don’t trust your manager.

“The propensity for email, texting and quick-type apps has led us to forget some of our people skills, including distinguishing the nuances of language and meaning, fostering of a feeling of belonging among groups of people, and knowing our bosses … Continue reading

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Use your ears. Otherwise IT NEVER ENDS.

As a business skills trainer I’m constantly on the lookout for new tools and different perspectives on the  topics I work on, so that it stays fresh and relevant.  I’m also looking for reassurance that what I am advocating in … Continue reading

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Conflict at work? Probably best to avoid it.

Here’s a tricky question for you.  Please take one of my metaphorical honesty tablets before you answer it.  If you can’t give an honest answer there’s not much point reading this article.  Here goes. Is your organisation like so many … Continue reading

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Why Project Managers should invite conflict and relish frustration

This week’s article is written by my good friend and Project Management expert Spencer Holmes.  Spencer and I work together wherever we can, and are enjoying building a training video business together. I have just come away from another workshop, … Continue reading

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Remember that conflict last week? Which were you displaying: habit, preference or good old Amygdala Hijack?

It’s the end of January, and many of us are struggling to honour the resolutions we boldly made as part of the New Year celebrations.  If you still have a clean sheet and haven’t reverted to your previous (probably bad) … Continue reading

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How not to give bad news

20 years ago I was working in marketing for a large drinks company.  I worked closely with a marketing agency, and they invited me to an awards dinner in London during which they hoped we would be picking up an … Continue reading

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