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Listening, fast and slow.

Communication, Consultants Training, Life Skills, Management Skills

Last week I bumped into an article on LinkedIn which planted a seed in my head which has now germinated.  I kept the link (or so I thought) so I could refer to the article today, but find that I have kept the wrong article.  So I am going to have to summarise the key...

The 5 questions which turn Selling into Consulting.

Communication, Consultants Training

What is the difference between these two commercial activities: 1.  Finding out what someone wants and then satisfying that requirement. 2.  Finding out what someone thinks they want and then discovering why they want it, what will happen if they get it (or...

How to deal with an Expert

Business Skills Training, Communication, Consultants Training, Leadership Skills Training, Presentation Skills

My clients are clever.  They are successful in business because they know stuff that their own clients don’t.  Not to put too fine a point on it. So they get worried when they bump into someone who they think knows more than them. When I’m working with...

Ask more questions, stupid!

Business Skills Training, Consultants Training, Management Skills

If you could choose just one behaviour which you could somehow magically fix overnight in your organisation, and you had to choose the one which would make the most business impact, which one would you choose? I know which one I’d go for.  Easy.  Not asking...

Critical mistakes in Consulting

Communication, Consultants Training, How to influence

A few weeks ago I was running a Business Development course with a group of junior Consultants, and was asked a great question.  I’m still pondering it, but thought I’d share it with you. “What is the worst mistake you have made as a...

Why 5 year olds should be consultants

Business Skills Training, Communication, Consultants Training

I used to run a Consultancy Skills workshop with a group of very bright consultants, some of them real gurus in their field, all working for a market leading organisation.  People pay them serious money for their insight and global perspective on their market. The...
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Recent Posts

  • Purpose: what’s the point?
  • For heaven’s sake, just STOP!
  • The open plan office. Guaranteed to stifle human interaction.
  • What happens when people believe what you believe
  • “My job isn’t working!” Might this apply to you?

How NOT 2 videos


Expert Incompetence on film

eLearning with a difference


See for yourself!

My Job Isn’t Working!


Read more about Michael’s book “My Job Isn’t Working!“, due for publication Spring 2018
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