Manager versus Leader.  Confused?

Manager versus Leader. Confused?

Last week I coached an experienced sales professional as part of the follow up on a Leadership course he attended.  We were getting along fine, finding much to agree on over how dysfunctional the human race is becoming, the immigration crisis etc., and then he said...

How not to delegate.

As Christmas approaches and stores fill up with scary amounts of extra stock that they hope will all magically vanish by Christmas Eve, I find myself thinking about the time when I was put in charge of stock ordering for a major business.  They delegated to me too...
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