business training Archives - Real learning, for a change

How 2 recognise a watershed when you see it.

Business Skills Training, Management Skills

Warning: this article contains elements which might be deemed by the sensitive reader to smack of self promotion. If you tend to suffer from allergic reaction when someone tells you about something new they have been doing, please stop reading now. You have been...

How to deal with an Expert

Business Skills Training, Communication, Consultants Training, Leadership Skills Training, Presentation Skills

My clients are clever. They are successful in business because they know stuff that their own clients don’t. Not to put too fine a point on it. So they get worried when they bump into someone who they think knows more than them. When I’m working with...

How to compensate for being an Accommodator

Business Skills Training, Conflict, Negotiations

I have just entered the Lion’s Den. The arena where for most people the stakes are as high as they get. You guessed: we’re moving house, and have entered into negotiations on the house of our dreams. The emotions are running high, and a natural...

5 Dysfunctions of a Leader

Business Skills Training, Conflict, Leadership Skills Training, Management Skills, Personality types

Last week I was running a Leadership course in California, working with a huge global networking company whose turnover was nearly $12 billion last quarter. I’ve worked with this client for nearly 15 years, so I know the culture pretty well. They employ some...

So you think you're a good listener?

Business Skills Training, Communication, Management Skills

Too much has been written over the years about the importance of listening, and how useless most of us are at it, for me to be able to add much to the debate. I thought I might be able to provide you a useful exercise this week, dear reader, by way of a short video...

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How 2 recognise a watershed when you see it.

How to deal with an Expert

How to compensate for being an Accommodator

5 Dysfunctions of a Leader

So you think you're a good listener?

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