conflict Archives - Real learning, for a change

Why you and your colleagues don’t trust your manager.

“The propensity for email, texting and quick-type apps has led us to forget some of our people skills, including distinguishing the nuances of language and meaning, fostering of a feeling of belonging among groups of people, and knowing our bosses and colleagues...

How not to give bad news

Communication, Conflict, Management Skills

20 years ago I was working in marketing for a large drinks company. I worked closely with a marketing agency, and they invited me to an awards dinner in London during which they hoped we would be picking up an award. It was a black tie affair, and I was looking...

The "BLURT" approach to dealing with conflict

Business Skills Training, Conflict, Life Skills

I’ve got conflict on my mind. That’ll be because I’ve been training on that topic a fair bit recently (and it’s difficult to switch off from a subject when you’ve been talking about it all day, as my wife and children know all too well....

Negotiating for Government. Conflict profiles in action!

Conflict, Leadership Skills Training, Negotiations, Personality types

Don’t be alarmed, this is not a political piece! Despite being in the midst of a fascinating and complex political whirlpool which we well all tell our grandchildren about one day, I remain calm and objective. Ever the professional observer of life! As we...

Why you and your colleagues don’t trust your manager.

How not to give bad news

The "BLURT" approach to dealing with conflict

Negotiating for Government. Conflict profiles in action!

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